BOAhub (“we”, “our”, or “us”) provides a business management platform for job management, invoicing, customer records, and accounting integrations. We are committed to protecting your privacy and handling your information responsibly in accordance with the New Zealand Privacy Act 2020.
1. Information We Collect
We may collect:
Account Information
- Name, email address, phone number
- Company details
- Login credentials (securely encrypted)
Business Data
- Customer contact information
- Job cards, quotes, invoices
- Product and asset records
Integration Data
When connected to third-party platforms (e.g., Xero, QuickBooks), we access necessary customer, product, and invoice data for synchronisation.
Device & Usage Information
- IP address
- Device type
- App activity logs
- Error reports
Location Data
If enabled by your organisation, GPS data may be collected for job verification or technician tracking.
2. How We Use Information
We use information to:
- Provide and operate BOAhub services
- Synchronise with accounting systems
- Improve system performance
- Provide support and security monitoring
- Meet legal obligations
We do not sell personal information.
3. Data Storage & Security
We use secure cloud infrastructure and industry-standard safeguards, including:
- Encrypted data transmission (HTTPS/TLS)
- Access controls
- Secure database management
Access to production systems is restricted to authorised personnel.
4. Data Sharing
We may share data with:
- Trusted cloud hosting and service providers
- Accounting integration partners (when connected)
- Authorities where legally required
All service providers are required to protect your data.
5. Data Retention
We retain data while your organisation maintains an active BOAhub account and as required for legal or compliance purposes.
6. Your Rights
Under the New Zealand Privacy Act 2020, you may request access to or correction of your personal information.
To make a request, contact:
7. Updates
We may update this policy periodically. The latest version will always be available within the App or on our website.