Faq

What do BOA Hydraulics offer?

BOA Hydraulics is a Kiwi owned family business with over 55 years of experience, 3 generations and one common purpose. We’re all about turning wasted time into profit. We are here to help those with hydraulic machines, find a more cost and time-effective way to manage your hose repair and maintenance using your own staff. 

You may also watch BOA Hydraulics company video to learn more about us.


Where are the BOA office located?

BOA Hydraulics main office:

Auckland, 7 David McCathie Place, Silverdale, 0932

Distribution Centre:

Christchurch, 13 Sonter Road, Wigram, Christchurch

Australia Branch Office:

Sydney, 41 Edward Street, Riverstone, NSW 2765

For international orders, send your inquiries at sales@boahydraulics.com.

Asking About Franchise

We aren't a franchise model, so there are no large franchise fees. The trailers are not sold outright. Rather, a monthly fee is paid for the BOApod trailer. Regarding the stocks, it is paid as used. We also tailor the stock package depending on the equipment our clients are working on.

Get in touch with BOA customer service and sales team at 0800 20 20 20 for New Zealand and 1800 40 30 40 for Australia. If you are outside Australasia, please email us at sales@boahydraulics.com. 

How much is the BOApod?

The trailers are not sold outright (but can be negotiated). Rather, a monthly fee is paid for the BOApod trailer, our inventory management & reordering App. Regarding the stocks, it is paid as used. We also tailor the stock package depending on the equipment our clients are working on. 

Get in touch with BOA customer service and sales team at 0800 20 20 20 for New Zealand and 1800 40 30 40 for Australia. If you are outside Australasia, please email us at sales@boahydraulics.com. 

Do you do overnight delivery?

Yes, we do overnight delivery if you have your order in before 3pm, unless it’s something that has to be manufactured or if you’re rural. We can sometimes do same-day delivery however talk to our team if this can be done in your area. It is always best to talk to the BOA team if you have any queries.

  • NZ Phone: 0800 20 20 20 
  • Au Phone: 1800 40 30 40 
  • Email: Sales@boahydraulics.com
What is the BOAhub - Hydraulic Hose Management System

The BOAhub Hydraulic Hose Management System is a web portal and a mobile app for heavy machine users and for diesel mechanics. This app allows users to select and build hoses, order hydraulic hoses, and fittings online via scan-to-order feature, accurately manage inventory, create job cards on the go, and find the nearest hydraulic hose repair service near your location. 

Get the app through Google Play Store or Apple App Store today

Can I order hydraulic hose, fittings, and accessories online?

Yes, through our easy-to-use BOAhub app. This is a fast and efficient way to order and is simple to use. You can either scan your bar code or search for the product to add to your cart. The app is available on both Apple and Google Play stores and is easy to download and sign up. 

Need assistance? Reach out to our team on NZ 0800 20 20 20 or Au 1800 40 30 40. Or message us on our Facebook, and Instagram.

Once you are set up you are good to go and can keep track of your previous orders for easy reordering. You can also watch our video on how to use the BOAhub app

Can I order products over the phone?

Yes, just give our amazing customer care team a call in New Zealand at 0800 20 20 20 and for Australia, at 1800 40 30 40 they are ready to assist.

Can I order hydraulic products over the email?

Yes, we are happy to take orders by email at sales@boahydraulics.com.

We aim to have all emails responded to within 60 minutes. Feel free to email your order any time of the day or night and if it is ours we will have it processed the very next morning. 

Do I have to set up an Account with you?

For accounts with orders, we are able to take electronic payments, send you an update about your orders, and for easier reordering of stocks you had in the past. 

For other accounts, you'll be able to receive the best deals and offers for any of our hydraulic products such as hoses, fittings, accessories, and other hydraulic products.

To learn more, you may go to our terms and conditions about privacy policy.

How do I get set up with a BOApod or Workshop set up?

Give our customer care team a call or email.

  • New Zealand: 0800 20 20 20
  • Australia: 1800 40 30 40

A dedicated sales team member will give you a call to talk about how you can have a Turn-key BOApod delivered to your site ready to work, it really is that simple. If the BOApod is not right for your business set up, BOA has alternative options that will suit your working style. 

Read more about our services for hydraulic hose repair and maintenance.

Can I view the BOApod at my work site?

Yes, you may but it depends on your location to view the BOApod in person. 

Get in touch with BOA customer service and sales team at 0800 20 20 20 for New Zealand and 1800 40 30 40 for Australia. If you are outside Australasia, please email us at sales@boahydraulics.com. 

In the meantime, you may follow our Facebook Page to get updates on when we will be having our Roadshows in Australia and New Zealand.

Do your sales teams visit my work site if I am in a rural area or out on a forestry site or mining site?

Yes, our team will come to your site and learn about how you work to tailor the most suitable solution to your business.

Get in touch with BOA customer service and sales team at 0800 20 20 20 for New Zealand and 1800 40 30 40 for Australia. If you are outside Australasia, please email us at sales@boahydraulics.com. 

In the meantime, you may follow our Facebook Page to get updates on when we will be having our Roadshows in Australia and New Zealand.


Does BOA offer training for hydraulic hose repair and maintenance using the BOA set up?

Yes, BOA team members will train you and your team on hydraulic hose making, health and safety, and using the machinery in the BOApod. They will also help you set up the BOAhub for inventory ordering and show you how to use it. You can also get refresher training with BOA and the customer service team can also help over the phone. BOA will also help you set up your workshop with a setup for all your fittings and helpful instruction and reorder charts.

Does BOA sell quality hose brands?

Definitely. Quality hydraulic hoses and fittings are the lifeline of various heavy equipment in the industry.

BOA is the preferred partner of Yokohama in NZ and we take great pride in the service and quality we can offer our customers through this partnership. It is extremely important to us that our customers who work with high-pressure hoses in high-pressure environments, have a product that is superior in performance and service life.  Our premium Yokohama hoses are Super Tough, Flexible, Light Weight and Abrasion Resistant, meaning this partnership with Yokohama is a perfect fit. 

Do BOA sell Quick Release Couplers?

Yes, we sell a good range of pop up screw type and rock breaker couplers. The Rock Breaker Couplers are usually used screw type and for harsh conditions we have a range called  Flat Faced Couplers and are used on Bob cats or in very dusty conditions. Click here to see our list of quick-release couplers.

You may order through the BOAhub app or get in touch with BOA customer service and sales team at 0800 20 20 20 for New Zealand and 1800 40 30 40 for Australia. If you are outside Australasia, please email us at sales@boahydraulics.com. 

Does BOA have pipe clamps to clamp a hydraulic hose onto a boom of a digger or onto a panel on a piece of machinery?

Yes, BOA does stock single and double pipe clamps and our range is from 14-38mm in various sizes. Strong and easy to mount and come in kit set. 

Get in touch with BOA customer service and sales team at 0800 20 20 20 for New Zealand and 1800 40 30 40 for Australia. If you are outside Australasia, please email us at sales@boahydraulics.com. 

Does BOA have High Pressure Ball Valve?

Yes, BOA stocks a range of both 2 way and 3 way High pressure ball valves. These are designed for 500 bar pressure, to block off a supply line to a part of the machine so that when it is disconnected with the Quick Release Coupler it doesn’t create pressure on this fitting and deteriorate to slowly weep and collect dust. 

Get in touch with BOA customer service and sales team at 0800 20 20 20 for New Zealand and 1800 40 30 40 for Australia. If you are outside Australasia, please email us at sales@boahydraulics.com.